We help citizens practice their rights and freedoms in an easier way; public administration to become a real service and promote the relations between the authorities and the citizens.

Our principles:

We follow and monitor the activities of the authorities publicly, honestly and professionally.
Equal in the relations towards everyone.
Professional in our work, open for suggestions and prepared for a permanent progress.

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Compliments and grievances

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News and Events

  • 26.03.2009 THE OMBUDSMAN MR. IXET MEMETI PRESENTED THE ANNUAL REPORT FOR 2008

    26 March 2009

    “There are still numerous violations of citizen’s rights in the Republic of Macedonia which indicates that the level of realization, respect and protection of citizen’s rights is not adequate...

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  • THE OMBUDSMAN SUBMITTED CRIMINAL CHARGE FOR TORTURE AGAINST SUPERVISOR IN THE PRISON SKOPJE

    25 March 2009

    After the Ombudsman get information by media that several prisoners in the Prison Skopje were subjects of torture by Prison security service the Ombudsman representatives on 23.03.2009 has visited this prison...

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  • BEFORE THE START OF THE PRESIDENTIAL AND LOCAL ELECTIONS THE OMBUDSMAN REMINDS ON IMPORTANCE OF RESPECT OF HUMAN FREEDOMS AND RIGHTS

    27 January 2009

    Before the start of the presidential and local elections the Ombudsman feels necessary to remind on importance of respect of human freedoms and rights.The Ombudsman considers that respect of the right of free...

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  • THE OMBUDSMAN PROTECTS RIGHTS OF THE CITIZENS – CONSUMERS OF THE HEATING ENERGY

    23 January 2009

    Acting on numerous complaints submitted by citizens in regard of high heating bills the Ombudsman concluded that many mistakes and omissions were done during the calculation of the heating bills which violates...

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  • THE OMBUDSMAN PREPARED INFORMATION HOW MUCH CHILDREN IN ELEMENTARY AND SECONDARY SCHOOLS KNOW THEIR RIGHTS AND OBLIGATIONS

    14 January 2009

    Children in elementary and secondary schools didn’t know conditions, possibilities and institutions for protection of their rights. They almost never ask for protection of their rights by the Ombudsman Office...

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  • INFORMATION REGARDING PSYCHICAL ABUSE AND ABOUT NUTRITION OF CHILDREN IN KINDERGARTENS

    14 January 2009

    The Ombudsman made research regarding possible psychical abuse and about the quality of the nutrition of children in kindergartens which submitted to the Ministry of Social Politics.According to the answers of...

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  • THE OMBUDSMAN MR. MEMETI SPOKE BEFORE THE PARLIAMENTARIANS REGARDING 60-TH ANNIVERSARY OF THE UNIVERSAL HUMAN RIGHTS DECLARATION

    10 December 2008

    “Because the rule of law imposes respect of human freedoms and rights the Ombudsman appears as a mechanism who contributes essentially in functioning of the principle of the rule of law.”This among the other...

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  • THE OMBUDSMAN INSTITUTION CELEBRATED 10 – TH ANNIVERSARY OF ITS FUNCTION

    10 December 2008

    In regard of 10-th Anniversary of work of the Ombudsman institution and 60 Anniversary of adoption of the Universal Human Rights Declaration the Ombudsman Mr. Ixhet Memeti organized a formal reception in the...

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  • INFORMATION REGARDING THE OMBUDSMAN CONCLUSIONS ABOUT COLLECTIVE CUTOFF OF THE ELECTRICITY FOR MANY CONSUMERS SUBMITTED TO THE GOVERNMENT

    26 November 2008

    With aim to protect citizens and because of the great number of complaints which refers to the collective cutoff of the electricity for citizens among which citizens who regularly pays their electricity bills,...

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  • THE OMBUDSMAN OFFICE MADE SPECIAL INFORMATION REGARDING SITUATION OF REGISTRATION OF CHILDREN IN THE REGISTER OF BORN CHILDREN

    18 November 2008

    “It is undoubtedly that some children in the Republic of Macedonia are not registered in the Register of the Born Children and that not even one organ or institution has evidence nor research has been made how...

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  • BASIC INFORMATION REGARDING THE OMBUDSMAN WORK AND COMPETENCE NOW AVAILABLE FOR THE BLIND PERSONS

    18 November 2008

    The Ombudsman Office supported by the OSCE Mission to Skopje, Swedish International Development Agency SIDA and the Union of the Blind Persons in the Republic of Macedonia has published the basic brochure of...

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  • THE OMBUDSMAN SUBMITTED INFORMATION TO THE GOVERNMENT ABOUT THE PROBLEM REGARDING PAYMENT OF CITIZEN’S DEBTS TOWARD PUBLIC ENTERPRISES THROUGH THE SPECIAL AGENCIES

    13 November 2008

    With aim to ensure conditions for respect and protection of citizen’s rights and for prevention of possibilities for violation of rights by any subject in the Republic of Macedonia in connection with the phone...

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  • THE OMBUDSMAN SUBMITTED INFORMATION TO THE GOVERNMENT OF THE REPUBLIC OF MACEDONIA ABOUT HIS CONCLUSIONS IN REGARD OF THE PROBLEMS OF CITIZENS REGARDING THE HEATING SYSTEM

    13 November 2008

    Because of the great number of submitted complaints in regard of increased heating price and appraising that this is essential issue by which the citizens as a consumer are faced with the Ombudsman made large...

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  • THE CAMPAIGN OPEN DAYS OF THE OMBUDSMAN OFFICE COME TO THE END

    17 October 2008

    By the visit of the Skopje Municipality Aerodrome on 24-th of October finished the Campaign Open Days of the Ombudsman Office supported by the OSCE Mission to Skopje and Swedish International Development Agency...

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  • THE OMBUDSMAN IS SUGGESTING LEGAL CHANGES IN SENSE OF PUTTING OF BAN FOR SALE OF ENERGY DRINKS TO PERSONS UNDER 18

    29 September 2008

    The Ombudsman asked competent institutions such are the Ministry for Health and the Food Office to submit information are the energy drinks (which are selling in the retail trade) fill the standards in regard...

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  • THE OMBUDSMAN IS SUGGESTING MEASURES FOR OVERCOMING OF THE PROBLEM OF INCREASING OF THE NUMBER OF CHILDREN DRUG ADDICTS

    17 September 2008

    The Ombudsman recommended educative programs to be foresee in schools with aim of prevention and reduction of the number of children drug addicts and children to be inform about harmfulness and consequences of...

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  • ABOLISHED PARTICIPATION FEE FOR ALL PUPILS IN SECONDARY SCHOOLS AFTER INTERVENTION OF THE OMBUDSMAN

    16 September 2008

    After the intervention by the Ombudsman the Ministry for Education and Science announced that children in public secondary schools don’t have to pay participation fees for their registration in school.Namely,...

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  • THE OMBUDSMAN THINKS THAT EVERY ONE HAS RIGHT TO DECIDE FREELY WHICH SUBJECT WILL LEARN – RELIGIOUS INSTRUCTION OR INTRODUCTION OF RELIGIONS

    15 September 2008

    With aim to protect children from different manipulations and abuses, creation of conditions for realization of children freedoms and rights and for application of laws in practice the Ombudsman submit...

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  • PRESS CONFERENCE REGARDING THE START OF THE CAMPAIGN - OPEN DAYS OF THE OMBUDSMAN OFFICE

    09 September 2008

    “Open days of the Ombudsman Office” is the name of the Campaign which will be held on 11-th of September to 24-th of October in 15 municipalities in the Republic of Macedonia supported by the OSCE Mission in...

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  • OMBUDSMAN INFORMATION REGARDING VISIT AND INSIGHT INTO THE POLICE STATIONS

    04 September 2008

    “Uncompleted data regarding identity of the deprived persons; absence of data regarding the time when the attorney had came in cases when deprived person has used the right on attorney; non-recorded time when...

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