We help citizens practice their rights and freedoms in an easier way; public administration to become a real service and promote the relations between the authorities and the citizens.

Our principles:

We follow and monitor the activities of the authorities publicly, honestly and professionally.
Equal in the relations towards everyone.
Professional in our work, open for suggestions and prepared for a permanent progress.

News and Events

  • 17 April 2018

    under construction

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  • 29 March 2018

    THE OMBUDSMAN MR. IXHET MEMETI PRESENTED THE 2017 ANNUAL REPORT ON THE LEVEL OF...

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  • 16 February 2018

    under construction

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  • archive

Compliments and grievances

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International Activities

  • under construction

    14 February 2018

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  • THE OMBUDSMAN MR. IXHET MEMETI MET WITH THE COUNCIL OF EUROPE COMMISSIONER FOR HUMAN RIGHTS, MR. NILS MUIŽNIEKS

    29 January 2018

    The Ombudsman Mr. Ixhet Memeti had a meeting with the Council of Europe Commissioner for Human Rights, Mr. Nils Muižnieks, where they discussed the situation regarding the promotion and protection of human...

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  • THE OMBUDSMAN MR. IXHET MEMETI ATTENDED THE 28TH STEERING COMMITTEE MEETING OF THE FUNDAMENTAL RIGHTS AGENCY OF THE EUROPEAN UNION – FRA, IN VIENNA, AUSTRIA

    13 December 2017

    The Ombudsman Mr. Idjet Memeti, attended for the first time the Steering Committee meeting of the Fundamental Rights Agency of the European Union, FRA, in capacity of an observer. The two-day meeting took place...

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  • THE OMBUDSMAN MR. IXHET MEMETI ATTENDED THE GENERAL ASSEMBLY OF ENNHRI

    29 November 2017

    The Ombudsman Mr. Ixhet Memeti attended at the seminar and the General Assembly of the European Network of National Human Rights Institutions, which took place on 29th and 30th November in Brussels, Belgium.

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  • under construction

    18 October 2017

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  • THE OMBUDSMAN MR. IXHET MEMETI PARTICIPATED IN THE INTERNATIONAL CONFERENCE AND IN THE MEETING OF THE GOVERNING BOARD OF THE ASSOCIATION OF OMBUDSMEN AND MEDIATORS OF THE MEDITERREANEAN

    25 September 2017

    The Ombudsman, Mr. Ixhet Memeti participated in a two days event in Istanbul, Republic of Turkey in which frames the international conference of the Ombudspersons from Europe, Asia and Africa took place,...

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  • OMBUDSMAN REPRESENTATIVE PARTICIPATED IN THE GENERAL ASSEMBLY OF THE EUROPEAN OMBUDSMAN INSTITUTE (EOI) AND IN THE INTERNATIONAL CONFERENCE

    20 September 2017

    Ombudsman representative participated in a two days event in Bucharest, Republic of Romania in which frames the General Assembly of the European Ombudsman Institute (EOI) and the Conference on human rights on...

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  • THE OMBUDSMAN MR. IXHET MEMETI ATTENDED AN INTERNATIONAL CONFERENCE ON THE PUBLIC PARTICIPATION IN ENVIRONMENTAL POLICY MAKING

    15 September 2017

    The Ombudsman Mr. Ixhet Memeti attended an International Conference on “Public participation in environmental policy making”. The conference took place in Ljubljana, Republic of Slovenia and was organized by...

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  • REPRESENTATIVE OF THE OMBUDSMAN ATTENDED THE PROMOTION OF THE SPECIAL REPORT ON MIGRATION FLOWS AND REFUGEE PROTECTION OF THE GREEK OMBUDSMAN

    01 June 2017

    Representative of the Ombudsman attended the event organized on the occasion of promotion of the Special Report of the Greek Ombudsman on migration flows and refugee protection. The event took place in Athens.

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  • under construction

    01 June 2017

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  • under construction

    29 May 2017

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  • ПREPRESENTATIVE OF THE OMBUDSMAN OFFICE PARTICIPATED IN ECRI SEMINAR

    23 May 2017

    In organization of the European Commission against Racism and Intolerance – ECRI of the Council of Europe in Strasbourg, a seminar took place on the specialized bodies about “The revision of the General...

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  • under construction

    11 May 2017

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  • PARTICIPATION OF OMBUDSMAN REPRESENTATIVE IN A LAUNCHING CONFERENCE FOR PROMOTION OF EU NPM NETWORK

    04 April 2017

    Ombudsman representative participated in a launching conference for announcing the new project of the Council of Europe whose aim is to create a network of National Preventive Mechanisms (NPM) in EU and...

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  • THE OMBUDSMAN MR. IDJET MEMETI PARTICIPATED IN THE FOURTH SYMPOSIUM ON OMBUDSMAN INSTITUTIONS ON MIGRATION AND REFUGEES

    02 March 2017

    “The global refugee crisis is certainly one of the greatest humanitarian challenges faced by the international community today. The enormous migrant flux put at stake the principle of solidarity and the respect...

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  • DEPUTY OMBUDSMAN PhD JOVAN ANDONOVSKI PARTICIPATED AT A CONFERENCE FOCUSED ON THE UNACCOMPANIED REFUGEE CHILDREN

    08 December 2016

    The deputy Ombudsman PhD Jovan Andonovski participated at the Conference that took place 8 – 9th December in Stockholm, focused on promoting best practices in the protection of unaccompanied refugee children,...

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  • PARTICIPATION OF THE OMBUDSMAN MR. IXHET MEMETI IN THE 11TH WORLD CONFERENCE OF THE INTERNATIONAL OMBUDSMAN INSTITUTE “EVOLUTION OF THE OMBUDSMENSHIP“

    13 November 2016

    The Ombudsman Mr. Ixhet Memeti participated in the 11th international conference of the International Ombudsman Institute (IOI) named as “Evolution of the Ombudsmenship” held in Bangkok, Thailand...

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  • under construction

    03 November 2016

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  • PARTICIPATION OF THE OMBUDSMAN MR. IXHET MEMETI AT TRILATERAL MEETING WITH THE FRENCH DEFENDER OF HUMAN RIGHTS MR. TUBON AND THE PRESIDENT OF THE ASSOCIATION OF MEDITERRANEAN OMBUDSMEN, MR. TOTOZANI

    28 October 2016

    The Ombudsman Mr. Idjet Memeti had a meeting with the French defender of human rights, Mr. Tubon and the President of the Association of Mediterranean Ombudsmen (AOM), Mr. Totozani, in Paris, France.

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